FAQ
Q: Why should First Door be our first choice when purchasing an entry door?
A: First Door takes pride in every door we manufacture. We will build your next entry door to a higher and greater standard. We use very experienced craftsman and the best materials in the mfg. process. We also use Masonite’s high definition door panels so you get the best looking door possible. We have the most extensive decorative glass selection available and simply put, we’re the best out there.
Q: How do I finish and maintain the finish on my exterior doors?
A: A complete set of instructions on how to finish and maintain your Masonite exterior doors can be found on our Finishing, Care & Maintenance page. Please make sure to choose the appropriate instructions for the specific door that you have purchased.
Q: I want to replace my existing entry door. What measurements do I need to take to ensure that I order a door that will fit my opening?
A : Measure the height and width of your entire door opening, stud to stud, floor to header – called the rough opening. To measure accurately, you might have to remove some interior casing (moulding) to see the backside of the door frame. Typically, no more than a one inch of extra space is desired between the actual (outside to outside) door unit dimension and the rough opening, length and width. Shimming, blocking or additional framing may be required in the opening to accommodate the new door unit. Please consult your Masonite Dealer for additional help.
Q: Can I use a storm door in front of my entry door?
A: Storm doors can be used, but should NOT be used in conjunction with doors painted or stained with dark colors or in areas of high heat or intense sun exposure. We strongly recommend using a vented storm door which allows the trapped heat to escape, prolonging the life and performance of your door. Improper storm door applications can void the warranty on your entry door.
Q: What are the steps to adjust an adjustable threshold?
A: If installed, remove the plastic screw caps on the threshold riser that are located directly under the sweep when the door is closed. There are screws located underneath. Turn screws clockwise to lower the threshold riser (when the sweep is dragging too much when the door opens). Turn screws counter-clockwise to raise the threshold riser (when the sweep is not making good contact/seal with the threshold). Adjusting the threshold riser too high can cause damage to the sweep.
Q: Why should I choose a door with rot resistance jambs and brick mould?
A: Standard primed pine jambs tend to wick moisture up from the bottom of the jamb and this can cause rot at the bottom of the door frame and brick mould. A prime PLUS jamb and brick mould is designed to prevent rot. Prime Plus is warranted for 10 years.
If you have other questions please don’t hesitate to contact one of our First Door representatives.